We all know customer advisor boards and innovation forums play an important role in helping shape our strategic relationships and ensuring we are developing our business focus in tune with our customer needs and expectations
But do you currently have a Customer board or forum in place, and if so do you have a clear focus on the topics of importance to your customers
What do you do, and what services do you provide to your customers. What are the other areas of focus and importance to your customers?
We call this 'Beyond the Brochure' and we help you explore the wider and deeper conversation of importance and interest to your customers, be this technology-focused or societal trends underway.
We help you plan and shape a schedule of events from short On-Line information sessions, fireside chat, or guest speakers. through to in-person events, working with you and your wider supply chain partners where needed to maximise the impact and value to your customers.
'None of Us is as Smart as all of us' - Ken Blanchard
Working closer with your customers in this way has never been more important than in the current climate we find ourselves in.
Unsure where to start, let us take the task on for you. We've supported some of the digital industry's most successful Customer Innovation Forums with over 150 members and we can help you how to do the same.
Not only can we advise you how to do it, we can help you build it, recruit foundation members and even co-host it with you if needed, helping to bringing that very important impartial view and voice.
A new approach, with mutual benefits. This is the future of Forums